NAILBA University BGA Staff Communications Series (with LOMA) - 3 course online package which can fine-tune professional and service-related skills for agency employees. Serves as a great complement or add-on to the BGA Employee Training Series - just $149/person*
The online series is comprised of the following courses:
Effective Management: Communicating Successfully
Customer Service Via Phone and Email
Managing Time and Stress
*Once purchased, the user will have 6 months to complete the courses within the series before access to the series expires.