Annual Report


As we enter the fourth decade of representing the brokerage community, we have demonstrated our association’s ability to
anticipate and respond to change, and our continued relevancy in the marketplace. As my year in service as your Chair closes, I offer my congratulations on a great year to my fellow Board members, my gratitude to our committee leadership and staff, and share my pride in the strengthening of our industry alliances. Our activities this year continue to influence and enrich the brokerage community.

Our Board of Directors, after thoughtful discussion and careful consideration, approved a change to the Association’s bylaws this year, which opened membership to a broader range of applicants. Now, more than ever, membership in NAILBA reflects an organization’s dedication to independent brokerage ideals. NAILBA member agencies work in the ultimate best interest of the consumer, who may access the purchase of life insurance and related products through any number of potential sources.

Thanks to the leadership of and input from our committees, a membership survey was conducted for the first time in five years. The results confirm many of the demographics we have long known to be true, and provided valuable input on member satisfaction. The information gathered from the survey will help direct our committees in their future endeavors, and provide our staff with the tools they need to effectively support our community. Our committees’ work makes a difference not just for us, but for future generations.

In support of our strategic plan initiative to strengthen our industry alliances, NAILBA worked in tandem with organizations such as AALU, MDRT, the LIFE Foundation, NAIFA, LIDMA, and others to share resources. Our collaboration with LIDMA advanced our new membership initiative. Our support of the LIFE Foundation’s awareness campaigns and scholarship
programs brought consumer awareness to the importance of insurance. Our support of the NAIFA Independent Advisors dinner showcased the value of a BGA relationship to an outstanding audience of independent advisors. Moving forward, we will continue to strengthen relationships with our sister organizations and their members, as well as between NAILBA’s leadership and legislators.

Changes are afoot in our businesses, our lives, and our Association. Our agencies are different, our industry is different, and the world is different from when this Association was formed 30+ years ago. I am confident, after a year of serving as your Chairman, that the powerful entrepreneurial spirit of our creative and dynamic membership will continue to drive NAILBA to be a valued and respected association with a unique position in the market.

Raymond S. Phillips, Jr., CLU, LTCP
2013 NAILBA Chairman